How can we manage record of customers in a Cyber Cafe?

I think the answer of LIVIA LOPES is very good, though I don't have any idea of this ERP. As far as I know that an ERP is very costly to implement at a business like cyber cafe, unless it's spread business.

For a single cyber cafe, it is useful to make a access database (with both front and back end use), where the software have option for"
1. Name
2. Address
3. Contact No.
4. Type of ID Card
5. Number of the ID Card.

Whenever a user want to use a particular computer, a LOGIN key passed by the administrator and mention the time the user want to use. As soon as the administrator press the login key, it will display an window on the particular computer (each computer have specific name) for filling up above 5 details by the user. After complete the form only the user can use the computer.

Clink - cyber cafe manager may be useful to you.

It is free ware and also stores customer data on their own servers only.

It provides following features:
1. Customer registration option(storing the details of customer.)
2. Session management ( we can set durations for customer usage).
3.Live status of each computer access.
4. We can lock terminal at any time.
5. Print assistance
6. On-line register for usage reports.

Hi Seema,

It's really very importance question.
Even as the police is increasingly focusing on surveillance at cyber cafes, Pune based internet media company ideacts has come up with clinck cyber cafe manager, a software that maintains the photo-identities of people who access the internet at cyber cafes and also keep details of customber's timings and the rates chaeged from them.
The software is benefiting the cafe owners as it gives them the facility to manage account of customers and maintains their photo-identities. It help cafe owners manage reports like surfing time and number of customers visiting the cafe.

There are so many software is there to maintain the customers detail in internet cafe.

Regards,
Suresh R

It is very essential for a cyber cafe to manage records of its customers because cyber crimes can be committed by persons from other places etc,. Many cyber cafes are using software applications to maintain user records and monitor users now a days. Some of the cyber cafe management software applications are:
iCafe Manager
CyberCafePro
MyCyberCafe
HandyCafe
Cybera
TrueCafe
EasyCafe
CafeSuite
Any of such software applications should be installed in cyber cafes so that the owner of the cyber cafe sitting at his computer (server) can monitor what the users (clients) are doing. Users will be asked to enter some details before starting to use the internet. In addition to these, CC Cameras are being installed in almost all cyber cafes now a days for security purposes.

Hope this answer helps.