Management Skills Posted Date: 07 Nov 2009     Resource Type: Articles/Knowledge Sharing     Category: General Author: Siddharth Pani Member Level: Gold     Rating: Points: 10 (Rs 5)

Management should be well equipped with several skills and competencies to achieve their goals successfully. The most important management skills that managers must possess are technical, human and conceptual skills. Technical Skills:- The ability to apply specialized knowledge or expertise is referred to as technical skills. Skills in the area of accountancy, operations research, personnel management, information systems, marketing etc. are some of the technical skills required by manager. While professionals like surgeons and engineers acquire technical skills through extensive formal education, managers learn managerial theory on the job and through management education. Human Skills:- Managers should be able to work with a good understanding of people (both individually and in groups) coupled with the art of motivating them. Some managers may have excellent technical skills but poor interpersonal skills. They will know all the technical skills and so can extract work from employees and thereby achieve perfection in the product. But they hardly interact with people or attempt to understand the needs and thus fail to resolve their problems or organizational conflicts. In the long term it leads to chaos in the organization. It may be in the form of frequent labour strikes or high employee turnover or delays in project completion or decline in the quality of work delivered by employees. Managers should therefore have good human skills to communicate with people. Without the cooperation of employees, managers cannot run the organization smoothly and achieving goals will be like chasing a mirage. Conceptual Skills:- Managers need to analyze and diagnose complex business situations which require them to possess conceptual skills. A conceptual skill is the ability to analyze complex situations, rationally process and interpret available information. In order to make rational decisions, managers should be able to pinpoint problems, identify correct alternatives, evaluate them and select the best one.

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