My Profile
Active Members
TodayLast 7 Days
more...
Awards & Gifts
Online Exams
Fresher Jobs
Our fresher job section is exclusively for fresh graduates! Find jobs for freshers in major Indian
cities including Bangalore, Chennai, Hyderabad, Pune or Kochi
Resources
Find educational articles, blogs, discussion threads and other resources.
Colleges
Find details about any college in India or search for courses.
|
Download Model question papers & previous years question papers
|
Posted Date: 20 Mar 2009 Posted By: Asha Member Level: Bronze
|
2008 Symbiosis International Education Centre M.B.A Human Resource Management Business Communication University Question paper
MONDAY, AUGUST 11, 2008
Business Communication - 9
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
The quality of our ________ with co-workers , seniors and subordinates is responsible for the success of any organisation.
Correct Answer
Relationship
Your Answer
Relationship
True/False
Question
Without defined goals success is attainable
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Direct memo-routine enquiries
Correct Answer
Day to day routine work discussed , Covers the vital bit of information
Your Answer
Day to day routine work discussed , They are direct written messages
Select The Blank
Question
The last thing one knows is what to put ________
Correct Answer
First
Your Answer
First
Select The Blank
Question
All dreams have a ________
Correct Answer
Cost
Your Answer
Chance
Match The Following
Question
Correct Answer
Your Answer
It can't be used once it is lost
Time
Time
Opposite of procrastination is
To solve a problem without complete information
Some people act too soon
Ways to prevent interruption
To put someone between you and the people
To put someone between you and the people
Time management technique
To know and list priorities
To know and list priorities
Multiple Choice Multiple Answer
Question
Factors important to successful negotiation are
Correct Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Your Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Multiple Choice Single Answer
Question
Positive service helps to build positive
Correct Answer
Relationships
Your Answer
Relationships
Select The Blank
Question
Man who tries to justify himself is________
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Your Answer
Uninterested
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Written
Multiple Choice Multiple Answer
Question
The three step plans which will put our priorities into practice are
Correct Answer
Evaluate , Eliminate , Estimate
Your Answer
Evaluate , Eliminate , Estimate
Multiple Choice Multiple Answer
Question
Physiological noise is in the form of
Correct Answer
Hearing disorders , Illness
Your Answer
Hearing disorders , Illness
Select The Blank
Question
We should learn to prevent stress from becoming________
Correct Answer
Strain
Your Answer
Strain
True/False
Question
but everything to do with hope
Correct Answer
True
Your Answer
False
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication
Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer
Visual aids
Your Answer
Stick
Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Your Answer
Body of the letter
Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Handshake
Your Answer
Handshake
Select The Blank
Question
Some people tend to play with their lock of hair or pen when they are ________
Correct Answer
Nervous
Your Answer
Nervous
Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters
Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward
Select The Blank
Question
In the body of the message________ paragraph attracts the attention of the reader.
Correct Answer
Opening
Your Answer
Opening
Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language
Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Your Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Multiple Choice Multiple Answer
Question
Elememts of communication process are
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Decoding , Communicator
Multiple Choice Multiple Answer
Question
The different types of barriers that can come in the way of effective communication are
Correct Answer
Physical , Cultural , Mechanical
Your Answer
Cultural , Mechanical , Social
True/False
Question
WWW is an electronic brochure for an organisation.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Due to effective ________ the manager comes to know the hidden ability of his subordinates
Correct Answer
Communication
Your Answer
Communication
Multiple Choice Single Answer
Question
The first steps to becoming a great manager are simply
Correct Answer
Common sense
Your Answer
Common sense
True/False
Question
It is necessary for a letter to have a subject
Correct Answer
True
Your Answer
True
True/False
Question
The goal pyramid is made of six sections
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give response
Correct Answer
Experience , Common sense
Your Answer
Experience , Common sense
Select The Blank
Question
People who focus their attention on ________ rarely build positive lasting relationships.
Correct Answer
Themselves
Your Answer
Themselves
True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
The realisation of vision requires
Correct Answer
Innovation
Your Answer
Inner vision
Multiple Choice Single Answer
Question
The most important function of the manager is
Correct Answer
Motivating
Your Answer
Motivating
True/False
Question
Report plays an important role as a vehicle of communication.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication
Match The Following
Question
Correct Answer
Your Answer
Motivation
and communication are two sides of the same coin
means to convince others
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other
True/False
Question
People belonging to different cultures send ot the same type of body signals
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Visual aids are
Correct Answer
Film slides , Pictures , Diagrams
Your Answer
Film slides , Books , Pictures , Diagrams
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Money
Your Answer
Time
Multiple Choice Single Answer
Question
To complete work , one needs to start
Correct Answer
Early
Your Answer
Early
Multiple Choice Single Answer
Question
Motivation is :
Correct Answer
Encouraging
Your Answer
Encouraging
True/False
Question
The shortcomings of oral communication has paved the way for use of written communication.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Turning your vision into reality is
Correct Answer
Process
Your Answer
Process
POSTED BY MINDGRILL AT 6:35 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS COMMUNICATION (SET III)
Business Communication - 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer
Training session , Conference , Presenation of new business plans
Multiple Choice Multiple Answer
Question
House journals
Correct Answer
It’s a private circulation in the organisation , It contains details regarding achievements of staff , It contains details about achievement of company's future projects etc
Your Answer
It’s a private circulation in the organisation , It is an inhouse magazine
Multiple Choice Single Answer
Question
One of the most important characteristic of successful manager is that of
Correct Answer
Vision
Your Answer
Communication
Multiple Choice Multiple Answer
Question
Before starting any activity following must be thought in advance
Correct Answer
Objectives , Alternatives , Costs involved
Your Answer
Objectives , Alternatives , Costs involved , Time
Multiple Choice Multiple Answer
Question
Argument means
Correct Answer
Forcing your view point on others , Forceful attempt to change other's point of view
Your Answer
Forcing your view point on others , Forceful attempt to change other's point of view
True/False
Question
Written communication is a direct communication.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Your Answer
React
Multiple Choice Multiple Answer
Question
Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer
Name,address,tel no of the receiver of the letter
Multiple Choice Single Answer
Question
Objectives of the letter can be known in one glance by reading the
Correct Answer
Subject
Your Answer
Subject
Multiple Choice Single Answer
Question
This consists of the name and address of the person to whom the letter is being sent.
Correct Answer
Inside address
Your Answer
Inside address
Multiple Choice Multiple Answer
Question
In order to realise new things one should
Correct Answer
Be willing to do new things , Look for ideas , Be observant
Your Answer
Be willing to do new things , Look for ideas , Be observant
Select The Blank
Question
________ of the letter consists of main message.
Correct Answer
Body
Your Answer
Body
Match The Following
Question
Correct Answer
Your Answer
Memorandum
Memo
Memo
Proposals
Invited
Invited
Subject
Objective of letter
Objective of letter
Salutation
greeting
greeting
Post Script
Post Scriptum
Post Scriptum
Select The Blank
Question
Physical movement of arms, legs etc are known as ________
Correct Answer
Gestures
Your Answer
Gestures
True/False
Question
Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Select The Blank
Question
Many speakers write and learn entire speeches in ________ type of presentation
Correct Answer
Memorize
Your Answer
Memorize
Multiple Choice Single Answer
Question
Printing of house journal responsibility generally lies with the
Correct Answer
Human resource department
Your Answer
Human resource department
Select The Blank
Question
When stress becomes________ it is harmful
Correct Answer
Strain
Your Answer
Strain
True/False
Question
Goals force us to plan ahead
Correct Answer
True
Your Answer
True
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward
True/False
Question
There is no perfect communication free of all barriers
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The activities included in written communication are
Correct Answer
Business Letters , Reports , Notices
Your Answer
Business Letters , Reports , Notices
Multiple Choice Single Answer
Question
What should go together ?
Correct Answer
Gesture and speech
Your Answer
Gesture and speech
Multiple Choice Multiple Answer
Question
Advertising material is
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Brochures , Pamphlets
Multiple Choice Multiple Answer
Question
In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer
Read between the lines , See opportunity
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer
Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Select The Blank
Question
Goals help us to ________
Correct Answer
Communicate
Your Answer
Success
Multiple Choice Single Answer
Question
People who do not have dreams of their own will see your vision as
Correct Answer
Impossibility
Your Answer
Impossibility
True/False
Question
By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Correct Answer
True
Your Answer
True
True/False
Question
Working away from home makes it easier to focus on our job
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The pattern of busines letter is called
Correct Answer
Layout
Your Answer
Layout
Multiple Choice Single Answer
Question
The most important difference between two competitors dealing with the same product is the way they treat their
Correct Answer
Employees
Your Answer
Employees
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Time Management
Your Answer
Time Management
True/False
Question
In business organisations barriers arise because of is setup
Correct Answer
True
Your Answer
True
Select The Blank
Question
The concept of achieving success begins with ________ mental attitude
Correct Answer
Positive
Your Answer
Positive
Select The Blank
Question
The largest single cost in most businesses is ________.
Correct Answer
People
Your Answer
People
Multiple Choice Single Answer
Question
Man always tries to justify himself that means he is
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up indicates
Correct Answer
Pride , Haughtiness
Your Answer
Pride , Haughtiness
Multiple Choice Single Answer
Question
Body of the letter consists of
Correct Answer
Main message
Your Answer
Main message
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer
Face
Your Answer
Face
Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer
The reply sent by the communicatee
Your Answer
The reply sent by the communicatee
Multiple Choice Multiple Answer
Question
Which kind of attitude lets you see limitless opportunities around you?
Correct Answer
Positive mental attitude , Determination to overcome failure
Your Answer
Positive mental attitude , Determination to overcome failure
Multiple Choice Multiple Answer
Question
This makes communication difficult
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party gets angry , One party keeps focus on themselves
True/False
Question
True / False
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is doing yesterday's work today
Correct Answer
Procrastination
Your Answer
Procrastination
POSTED BY MINDGRILL AT 6:33 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS COMMUNICATION (SET III)
Business Communication - 7
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
THE VARIOUS OCCASIONS OF PRESENTATIONS ARE
CORRECT ANSWER
TRAINING SESSION , CONFERENCE , PRESENATION OF NEW BUSINESS PLANS
YOUR ANSWER
TRAINING SESSION , CONFERENCE , PRESENATION OF NEW BUSINESS PLANS
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
HOUSE JOURNALS
CORRECT ANSWER
IT’S A PRIVATE CIRCULATION IN THE ORGANISATION , IT CONTAINS DETAILS REGARDING ACHIEVEMENTS OF STAFF , IT CONTAINS DETAILS ABOUT ACHIEVEMENT OF COMPANY'S FUTURE PROJECTS ETC
YOUR ANSWER
IT’S A PRIVATE CIRCULATION IN THE ORGANISATION , IT IS AN INHOUSE MAGAZINE
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
ONE OF THE MOST IMPORTANT CHARACTERISTIC OF SUCCESSFUL MANAGER IS THAT OF
CORRECT ANSWER
VISION
YOUR ANSWER
COMMUNICATION
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
BEFORE STARTING ANY ACTIVITY FOLLOWING MUST BE THOUGHT IN ADVANCE
CORRECT ANSWER
OBJECTIVES , ALTERNATIVES , COSTS INVOLVED
YOUR ANSWER
OBJECTIVES , ALTERNATIVES , COSTS INVOLVED , TIME
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
ARGUMENT MEANS
CORRECT ANSWER
FORCING YOUR VIEW POINT ON OTHERS , FORCEFUL ATTEMPT TO CHANGE OTHER'S POINT OF VIEW
YOUR ANSWER
FORCING YOUR VIEW POINT ON OTHERS , FORCEFUL ATTEMPT TO CHANGE OTHER'S POINT OF VIEW
TRUE/FALSE
QUESTION
WRITTEN COMMUNICATION IS A DIRECT COMMUNICATION.
CORRECT ANSWER
FALSE
YOUR ANSWER
FALSE
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
MOST OF WHAT WE EXPERIENCE EMOTIONALLY IS A RESULT OF THE WAY WE
CORRECT ANSWER
THINK
YOUR ANSWER
REACT
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
INSIDE ADDRESS CONTAINS
CORRECT ANSWER
NAME,ADDRESS,TEL NO OF THE RECEIVER OF THE LETTER , THE ADDRESS WHICH IS PUT ON THE ENVELOPE
YOUR ANSWER
NAME,ADDRESS,TEL NO OF THE RECEIVER OF THE LETTER
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
OBJECTIVES OF THE LETTER CAN BE KNOWN IN ONE GLANCE BY READING THE
CORRECT ANSWER
SUBJECT
YOUR ANSWER
SUBJECT
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
THIS CONSISTS OF THE NAME AND ADDRESS OF THE PERSON TO WHOM THE LETTER IS BEING SENT.
CORRECT ANSWER
INSIDE ADDRESS
YOUR ANSWER
INSIDE ADDRESS
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
IN ORDER TO REALISE NEW THINGS ONE SHOULD
CORRECT ANSWER
BE WILLING TO DO NEW THINGS , LOOK FOR IDEAS , BE OBSERVANT
YOUR ANSWER
BE WILLING TO DO NEW THINGS , LOOK FOR IDEAS , BE OBSERVANT
SELECT THE BLANK
QUESTION
________ OF THE LETTER CONSISTS OF MAIN MESSAGE.
CORRECT ANSWER
BODY
YOUR ANSWER
BODY
MATCH THE FOLLOWING
QUESTION
CORRECT ANSWER
YOUR ANSWER
MEMORANDUM
MEMO
MEMO
PROPOSALS
INVITED
INVITED
SUBJECT
OBJECTIVE OF LETTER
OBJECTIVE OF LETTER
SALUTATION
GREETING
GREETING
POST SCRIPT
POST SCRIPTUM
POST SCRIPTUM
SELECT THE BLANK
QUESTION
PHYSICAL MOVEMENT OF ARMS, LEGS ETC ARE KNOWN AS ________
CORRECT ANSWER
GESTURES
YOUR ANSWER
GESTURES
TRUE/FALSE
QUESTION
TELESALES IS GENERATING AND QUALIFYING NEW LEADS FOR CLOSURE BY ANOTHER SALES CHANNEL.
CORRECT ANSWER
FALSE
YOUR ANSWER
FALSE
MATCH THE FOLLOWING
QUESTION
CORRECT ANSWER
YOUR ANSWER
INWARD ADDRESS
RECEIVERS ADDRESS
RECEIVERS ADDRESS
HEAD ADDRESS
SENDERS ADDRESS
SENDERS ADDRESS
WRITTEN COMMUNICATION
NON- DIRECT COMMUNICATION
NON- DIRECT COMMUNICATION
BUSINESS LETTER
LEGAL EVIDENCE
LEGAL EVIDENCE
OUTWARD NUMBER
FURTHER REFERENCE
FURTHER REFERENCE
SELECT THE BLANK
QUESTION
MANY SPEAKERS WRITE AND LEARN ENTIRE SPEECHES IN ________ TYPE OF PRESENTATION
CORRECT ANSWER
MEMORIZE
YOUR ANSWER
MEMORIZE
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
PRINTING OF HOUSE JOURNAL RESPONSIBILITY GENERALLY LIES WITH THE
CORRECT ANSWER
HUMAN RESOURCE DEPARTMENT
YOUR ANSWER
HUMAN RESOURCE DEPARTMENT
SELECT THE BLANK
QUESTION
WHEN STRESS BECOMES________ IT IS HARMFUL
CORRECT ANSWER
STRAIN
YOUR ANSWER
STRAIN
TRUE/FALSE
QUESTION
GOALS FORCE US TO PLAN AHEAD
CORRECT ANSWER
TRUE
YOUR ANSWER
TRUE
SELECT THE BLANK
QUESTION
THE ________ NUMBER IS ESSENTIAL TO MAKE ENTRY IN THE REGISTER.
CORRECT ANSWER
OUTWARD
YOUR ANSWER
OUTWARD
TRUE/FALSE
QUESTION
THERE IS NO PERFECT COMMUNICATION FREE OF ALL BARRIERS
CORRECT ANSWER
TRUE
YOUR ANSWER
TRUE
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
THE ACTIVITIES INCLUDED IN WRITTEN COMMUNICATION ARE
CORRECT ANSWER
BUSINESS LETTERS , REPORTS , NOTICES
YOUR ANSWER
BUSINESS LETTERS , REPORTS , NOTICES
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
WHAT SHOULD GO TOGETHER ?
CORRECT ANSWER
GESTURE AND SPEECH
YOUR ANSWER
GESTURE AND SPEECH
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
ADVERTISING MATERIAL IS
CORRECT ANSWER
LEAFLETS , BROCHURES , PAMPHLETS
YOUR ANSWER
LEAFLETS , BROCHURES , PAMPHLETS
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
IN LESS LITERAL TERMS VISION IS THE ABILITY TO
CORRECT ANSWER
READ BETWEEN THE LINES , SEE OPPORTUNITY
YOUR ANSWER
READ BETWEEN THE LINES , SEE OPPORTUNITY
MULTIPLE CHOICE MULTIPLE ANSWER
QUESTION
THESE ARE THE PRINT MATERIAL
CORRECT ANSWER
DIRECT MAILERS , CATALOGUES , FOLDERS
YOUR ANSWER
DIRECT MAILERS , CATALOGUES , FOLDERS
SELECT THE BLANK
QUESTION
GOALS HELP US TO ________
CORRECT ANSWER
COMMUNICATE
YOUR ANSWER
SUCCESS
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
PEOPLE WHO DO NOT HAVE DREAMS OF THEIR OWN WILL SEE YOUR VISION AS
CORRECT ANSWER
IMPOSSIBILITY
YOUR ANSWER
IMPOSSIBILITY
TRUE/FALSE
QUESTION
BY TRYING TO IDENTIFY POTENTIAL PROBLEMS AT THE ONSET, IT BECOMES POSSIBLE TO PREVENT MANY MORE IN NEAR FUTURE
CORRECT ANSWER
TRUE
YOUR ANSWER
TRUE
TRUE/FALSE
QUESTION
WORKING AWAY FROM HOME MAKES IT EASIER TO FOCUS ON OUR JOB
CORRECT ANSWER
TRUE
YOUR ANSWER
TRUE
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
THE PATTERN OF BUSINES LETTER IS CALLED
CORRECT ANSWER
LAYOUT
YOUR ANSWER
LAYOUT
MULTIPLE CHOICE SINGLE ANSWER
QUESTION
THE MOST IMPORTANT DIFFERENCE BETWEEN TWO COMPETITORS DEALING WITH THE SAME PRODUCT IS THE WAY THEY TREAT THEIR
CORRECT ANSWER MONDAY, AUGUST 11, 2008
Business Communication - 9
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
The quality of our ________ with co-workers , seniors and subordinates is responsible for the success of any organisation.
Correct Answer
Relationship
Your Answer
Relationship
True/False
Question
Without defined goals success is attainable
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Direct memo-routine enquiries
Correct Answer
Day to day routine work discussed , Covers the vital bit of information
Your Answer
Day to day routine work discussed , They are direct written messages
Select The Blank
Question
The last thing one knows is what to put ________
Correct Answer
First
Your Answer
First
Select The Blank
Question
All dreams have a ________
Correct Answer
Cost
Your Answer
Chance
Match The Following
Question
Correct Answer
Your Answer
It can't be used once it is lost
Time
Time
Opposite of procrastination is
To solve a problem without complete information
Some people act too soon
Ways to prevent interruption
To put someone between you and the people
To put someone between you and the people
Time management technique
To know and list priorities
To know and list priorities
Multiple Choice Multiple Answer
Question
Factors important to successful negotiation are
Correct Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Your Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Multiple Choice Single Answer
Question
Positive service helps to build positive
Correct Answer
Relationships
Your Answer
Relationships
Select The Blank
Question
Man who tries to justify himself is________
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Your Answer
Uninterested
Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Written
Multiple Choice Multiple Answer
Question
The three step plans which will put our priorities into practice are
Correct Answer
Evaluate , Eliminate , Estimate
Your Answer
Evaluate , Eliminate , Estimate
Multiple Choice Multiple Answer
Question
Physiological noise is in the form of
Correct Answer
Hearing disorders , Illness
Your Answer
Hearing disorders , Illness
Select The Blank
Question
We should learn to prevent stress from becoming________
Correct Answer
Strain
Your Answer
Strain
True/False
Question
but everything to do with hope
Correct Answer
True
Your Answer
False
Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication
Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer
Visual aids
Your Answer
Stick
Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Your Answer
Body of the letter
Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Handshake
Your Answer
Handshake
Select The Blank
Question
Some people tend to play with their lock of hair or pen when they are ________
Correct Answer
Nervous
Your Answer
Nervous
Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters
Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward
Select The Blank
Question
In the body of the message________ paragraph attracts the attention of the reader.
Correct Answer
Opening
Your Answer
Opening
Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language
Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Your Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Multiple Choice Multiple Answer
Question
Elememts of communication process are
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Decoding , Communicator
Multiple Choice Multiple Answer
Question
The different types of barriers that can come in the way of effective communication are
Correct Answer
Physical , Cultural , Mechanical
Your Answer
Cultural , Mechanical , Social
True/False
Question
WWW is an electronic brochure for an organisation.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Due to effective ________ the manager comes to know the hidden ability of his subordinates
Correct Answer
Communication
Your Answer
Communication
Multiple Choice Single Answer
Question
The first steps to becoming a great manager are simply
Correct Answer
Common sense
Your Answer
Common sense
True/False
Question
It is necessary for a letter to have a subject
Correct Answer
True
Your Answer
True
True/False
Question
The goal pyramid is made of six sections
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give response
Correct Answer
Experience , Common sense
Your Answer
Experience , Common sense
Select The Blank
Question
People who focus their attention on ________ rarely build positive lasting relationships.
Correct Answer
Themselves
Your Answer
Themselves
True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
The realisation of vision requires
Correct Answer
Innovation
Your Answer
Inner vision
Multiple Choice Single Answer
Question
The most important function of the manager is
Correct Answer
Motivating
Your Answer
Motivating
True/False
Question
Report plays an important role as a vehicle of communication.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication
Match The Following
Question
Correct Answer
Your Answer
Motivation
and communication are two sides of the same coin
means to convince others
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other
True/False
Question
People belonging to different cultures send ot the same type of body signals
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Visual aids are
Correct Answer
Film slides , Pictures , Diagrams
Your Answer
Film slides , Books , Pictures , Diagrams
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Money
Your Answer
Time
Multiple Choice Single Answer
Question
To complete work , one needs to start
Correct Answer
Early
Your Answer
Early
Multiple Choice Single Answer
Question
Motivation is :
Correct Answer
Encouraging
Your Answer
Encouraging
True/False
Question
The shortcomings of oral communication has paved the way for use of written communication.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Turning your vision into reality is
Correct Answer
Process
Your Answer
Process
POSTED BY MINDGRILL AT 6:35 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS COMMUNICATION (SET III)
Business Communication - 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer
Training session , Conference , Presenation of new business plans
Multiple Choice Multiple Answer
Question
House journals
Correct Answer
It’s a private circulation in the organisation , It contains details regarding achievements of staff , It contains details about achievement of company's future projects etc
Your Answer
It’s a private circulation in the organisation , It is an inhouse magazine
Multiple Choice Single Answer
Question
One of the most important characteristic of successful manager is that of
Correct Answer
Vision
Your Answer
Communication
Multiple Choice Multiple Answer
Question
Before starting any activity following must be thought in advance
Correct Answer
Objectives , Alternatives , Costs involved
Your Answer
Objectives , Alternatives , Costs involved , Time
Multiple Choice Multiple Answer
Question
Argument means
Correct Answer
Forcing your view point on others , Forceful attempt to change other's point of view
Your Answer
Forcing your view point on others , Forceful attempt to change other's point of view
True/False
Question
Written communication is a direct communication.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Your Answer
React
Multiple Choice Multiple Answer
Question
Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer
Name,address,tel no of the receiver of the letter
Multiple Choice Single Answer
Question
Objectives of the letter can be known in one glance by reading the
Correct Answer
Subject
Your Answer
Subject
Multiple Choice Single Answer
Question
This consists of the name and address of the person to whom the letter is being sent.
Correct Answer
Inside address
Your Answer
Inside address
Multiple Choice Multiple Answer
Question
In order to realise new things one should
Correct Answer
Be willing to do new things , Look for ideas , Be observant
Your Answer
Be willing to do new things , Look for ideas , Be observant
Select The Blank
Question
________ of the letter consists of main message.
Correct Answer
Body
Your Answer
Body
Match The Following
Question
Correct Answer
Your Answer
Memorandum
Memo
Memo
Proposals
Invited
Invited
Subject
Objective of letter
Objective of letter
Salutation
greeting
greeting
Post Script
Post Scriptum
Post Scriptum
Select The Blank
Question
Physical movement of arms, legs etc are known as ________
Correct Answer
Gestures
Your Answer
Gestures
True/False
Question
Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Select The Blank
Question
Many speakers write and learn entire speeches in ________ type of presentation
Correct Answer
Memorize
Your Answer
Memorize
Multiple Choice Single Answer
Question
Printing of house journal responsibility generally lies with the
Correct Answer
Human resource department
Your Answer
Human resource department
Select The Blank
Question
When stress becomes________ it is harmful
Correct Answer
Strain
Your Answer
Strain
True/False
Question
Goals force us to plan ahead
Correct Answer
True
Your Answer
True
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward
True/False
Question
There is no perfect communication free of all barriers
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The activities included in written communication are
Correct Answer
Business Letters , Reports , Notices
Your Answer
Business Letters , Reports , Notices
Multiple Choice Single Answer
Question
What should go together ?
Correct Answer
Gesture and speech
Your Answer
Gesture and speech
Multiple Choice Multiple Answer
Question
Advertising material is
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Brochures , Pamphlets
Multiple Choice Multiple Answer
Question
In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer
Read between the lines , See opportunity
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer
Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Select The Blank
Question
Goals help us to ________
Correct Answer
Communicate
Your Answer
Success
Multiple Choice Single Answer
Question
People who do not have dreams of their own will see your vision as
Correct Answer
Impossibility
Your Answer
Impossibility
True/False
Question
By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Correct Answer
True
Your Answer
True
True/False
Question
Working away from home makes it easier to focus on our job
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The pattern of busines letter is called
Correct Answer
Layout
Your Answer
Layout
Multiple Choice Single Answer
Question
The most important difference between two competitors dealing with the same product is the way they treat their
Correct Answer
Employees
Your Answer
Employees
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Time Management
Your Answer
Time Management
True/False
Question
In business organisations barriers arise because of is setup
Correct Answer
True
Your Answer
True
Select The Blank
Question
The concept of achieving success begins with ________ mental attitude
Correct Answer
Positive
Your Answer
Positive
Select The Blank
Question
The largest single cost in most businesses is ________.
Correct Answer
People
Your Answer
People
Multiple Choice Single Answer
Question
Man always tries to justify himself that means he is
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up indicates
Correct Answer
Pride , Haughtiness
Your Answer
Pride , Haughtiness
Multiple Choice Single Answer
Question
Body of the letter consists of
Correct Answer
Main message
Your Answer
Main message
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer
Face
Your Answer
Face
Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer
The reply sent by the communicatee
Your Answer
The reply sent by the communicatee
Multiple Choice Multiple Answer
Question
Which kind of attitude lets you see limitless opportunities around you?
Correct Answer
Positive mental attitude , Determination to overcome failure
Your Answer
Positive mental attitude , Determination to overcome failure
Multiple Choice Multiple Answer
Question
This makes communication difficult
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party gets angry , One party keeps focus on themselves
True/False
Question
True / False
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is doing yesterday's work today
Correct Answer
Procrastination
Your Answer
Procrastination
POSTED BY MINDGRILL AT 6:33 AM 0 COMMENTS LINKS TO THIS POST
LABELS: BUSINESS COMMUNICATION (SET III)
Business Communication - 7
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer
Training session , Conference , Presenation of new business plans
Multiple Choice Multiple Answer
Question
House journals
Correct Answer
It’s a private circulation in the organisation , It contains details regarding achievements of staff , It contains details about achievement of company's future projects etc
Your Answer
It’s a private circulation in the organisation , It is an inhouse magazine
Multiple Choice Single Answer
Question
One of the most important characteristic of successful manager is that of
Correct Answer
Vision
Your Answer
Communication
Multiple Choice Multiple Answer
Question
Before starting any activity following must be thought in advance
Correct Answer
Objectives , Alternatives , Costs involved
Your Answer
Objectives , Alternatives , Costs involved , Time
Multiple Choice Multiple Answer
Question
Argument means
Correct Answer
Forcing your view point on others , Forceful attempt to change other's point of view
Your Answer
Forcing your view point on others , Forceful attempt to change other's point of view
True/False
Question
Written communication is a direct communication.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Your Answer
React
Multiple Choice Multiple Answer
Question
Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer
Name,address,tel no of the receiver of the letter
Multiple Choice Single Answer
Question
Objectives of the letter can be known in one glance by reading the
Correct Answer
Subject
Your Answer
Subject
Multiple Choice Single Answer
Question
This consists of the name and address of the person to whom the letter is being sent.
Correct Answer
Inside address
Your Answer
Inside address
Multiple Choice Multiple Answer
Question
In order to realise new things one should
Correct Answer
Be willing to do new things , Look for ideas , Be observant
Your Answer
Be willing to do new things , Look for ideas , Be observant
Select The Blank
Question
________ of the letter consists of main message.
Correct Answer
Body
Your Answer
Body
Match The Following
Question
Correct Answer
Your Answer
Memorandum
Memo
Memo
Proposals
Invited
Invited
Subject
Objective of letter
Objective of letter
Salutation
greeting
greeting
Post Script
Post Scriptum
Post Scriptum
Select The Blank
Question
Physical movement of arms, legs etc are known as ________
Correct Answer
Gestures
Your Answer
Gestures
True/False
Question
Telesales is generating and qualifying new leads for closure by another sales channel.
Correct Answer
False
Your Answer
False
Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Select The Blank
Question
Many speakers write and learn entire speeches in ________ type of presentation
Correct Answer
Memorize
Your Answer
Memorize
Multiple Choice Single Answer
Question
Printing of house journal responsibility generally lies with the
Correct Answer
Human resource department
Your Answer
Human resource department
Select The Blank
Question
When stress becomes________ it is harmful
Correct Answer
Strain
Your Answer
Strain
True/False
Question
Goals force us to plan ahead
Correct Answer
True
Your Answer
True
Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward
True/False
Question
There is no perfect communication free of all barriers
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
The activities included in written communication are
Correct Answer
Business Letters , Reports , Notices
Your Answer
Business Letters , Reports , Notices
Multiple Choice Single Answer
Question
What should go together ?
Correct Answer
Gesture and speech
Your Answer
Gesture and speech
Multiple Choice Multiple Answer
Question
Advertising material is
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Brochures , Pamphlets
Multiple Choice Multiple Answer
Question
In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer
Read between the lines , See opportunity
Multiple Choice Multiple Answer
Question
These are the print material
Correct Answer
Direct mailers , Catalogues , Folders
Your Answer
Direct mailers , Catalogues , Folders
Select The Blank
Question
Goals help us to ________
Correct Answer
Communicate
Your Answer
Success
Multiple Choice Single Answer
Question
People who do not have dreams of their own will see your vision as
Correct Answer
Impossibility
Your Answer
Impossibility
True/False
Question
By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Correct Answer
True
Your Answer
True
True/False
Question
Working away from home makes it easier to focus on our job
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The pattern of busines letter is called
Correct Answer
Layout
Your Answer
Layout
Multiple Choice Single Answer
Question
The most important difference between two competitor
Employees
Your Answer
Employees
Multiple Choice Single Answer
Question
Successful people realise the value of
Correct Answer
Time Management
Your Answer
Time Management
True/False
Question
In business organisations barriers arise because of is setup
Correct Answer
True
Your Answer
True
Select The Blank
Question
The concept of achieving success begins with ________ mental attitude
Correct Answer
Positive
Your Answer
Positive
Select The Blank
Question
The largest single cost in most businesses is ________.
Correct Answer
People
Your Answer
People
Multiple Choice Single Answer
Question
Man always tries to justify himself that means he is
Correct Answer
Defensive
Your Answer
Defensive
Multiple Choice Multiple Answer
Question
A head drawn too far backwards or stiffly held straight up indicates
Correct Answer
Pride , Haughtiness
Your Answer
Pride , Haughtiness
Multiple Choice Single Answer
Question
Body of the letter consists of
Correct Answer
Main message
Your Answer
Main message
True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer
Face
Your Answer
Face
Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer
The reply sent by the communicatee
Your Answer
The reply sent by the communicatee
Multiple Choice Multiple Answer
Question
Which kind of attitude lets you see limitless opportunities around you?
Correct Answer
Positive mental attitude , Determination to overcome failure
Your Answer
Positive mental attitude , Determination to overcome failure
Multiple Choice Multiple Answer
Question
This makes communication difficult
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party gets angry , One party keeps focus on themselves
True/False
Question
True / False
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is doing yesterday's work today
Correct Answer
Procrastination
Your Answer
Procrastination
Return to question paper search
|
|
|
Submit Previous Years University Question Papers and make money from adsense revenue sharing program
Are you preparing for a university examination? Download model question papers
and practise before you write the exam.
|
Advertise Here
|