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Posted Date: 16 Mar 2009 Posted By: darshan Member Level: Gold
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2008 Lovely Professional University B.C.A Computer application Elements at Work Question paper
E(code)
Course Code: MGT 222 Course Name: Managing Human
Elements at Work
Time Allowed: 1 1/2 hrs Max Marks: 50
1. This question paper contains 4 questions on 2 pages.
2. Answer all questions in serial order.
3. The marks assigned to each question are shown at the end of each question in square brackets.
Note: Attempt the question breifly:
Q.1. (a) A worker is bored from repeating certain tasks. How would you reduce his boredom?
(b) Define the term `training` and `development`.
(c) which trainning technique would you recommend for a welder? Why?
(d) Define the term `Industrial Relations` and who are the parties to Industrial Relations?
(e) Define the term fringe benefits and give some examples.
[5*2=10]
Q.2. (a) Do you think performance appraisalwill convert employees into better employees?
If yes,how?
(b) An individual hired for a position finds out that the work he was asked to do was not the
work he was hired to do.Is it possible/ Discuss.
(c) "A well-thought out orientation programme is essential for all new employees,whether they
they have experience or not". Explain why you agree or disagree with this statement?
(d) Suppose a key employee has just resigned and if you are the department manaager.After you
have sent your request for replacement,how could you help the recruiter to find the best
replacement?
[4*5=20]
Q.3. (a) A growing number of employees are reluctant to accept overseas asssignments. why do they
refuse? What benefits and services would you offer them to accept uch transfer?
(b) Training programmes are frequently the first items when management wants to cut costs.
Why is it so?
[2*5=10]
Q.4. (a) When and Why would you pay a sales person a combined salary and commission?
(b) Today the organisations are using multiple raters in assesing the employees performance.
Name the method, who are the raters,discuss the prons and cons of the above mentioned
method and how is it helpful to employees?
[2*5=10]
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