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Posted Date: 03 Jan 2009 Posted By: mythily Member Level: Gold
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2008 Amrita Vishwa Vidyapeetham Post Graduate Diploma P.G.D.B.M. Business Management PGM 200 MAY 2008 University Question paper
P.G.D.B.M. Business Management PGM 200 MAY 2008
Time : Three hours Maximum : 100 marks
PART A — (5 × 8 = 40 marks)
Answer any FIVE questions.
1. What are the principles of organisation?
2. What is bench marking?
3. What is total quality management?
4. Explain the different concepts of span of control.
5. Describe the various types of committees.
6. Distinguish between line and staff authority.
7. Enumerate the different types of plan.
8. Define decision-making.
PART B — (4 × 15 = 60 marks)
Answer any FOUR questions.
9. Write short notes on :
(a) TQM
(b) BPO
(c) Core competence.
10. Describe the principles of delegation.
11. Explain the basic principles of a sound training programme for business personnel.
12. What is centralisation? What are its merits and demerits?
13. Explain various techniques of control.
14. How will you make planning an effective process?
15. What is a matrix organisation? Discuss its merits and demerits.
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